It’s Not Just a Brush-Off If you’ve ever called IT support and been told to restart your computer, you might have felt like the advice was a little too simple. It isn’t. Restarting is genuinely one of the most effective first steps in troubleshooting, and there are real technical reasons why it works as often…
What Privilege Actually Means in IT In IT, the word privilege refers to the level of access a user account has to systems, files, and resources. A highly privileged account can do almost anything on a system: install software, change settings, access any file, and modify other user accounts. A less privileged account can only…
It Makes Sense Until It Doesn’t There’s a practical wisdom to the idea of not fixing what isn’t broken. Businesses have limited time and limited budgets and it’s natural to prioritize the things that are visibly on fire over the things that seem fine. The problem is that technology tends to fail quietly and then…
The Purchase That Feels Like a Solution There’s a purchase a lot of small business owners make at some point that feels responsible: an antivirus subscription, a firewall, or maybe both. They get installed, and there’s a quiet sense of relief that the security problem has been handled. The business is protected now. The problem…